Got a question? Find our FAQs here

Q: What types of products does Zeysun offer?
A: Zeysun offers a wide range of products, including Small personal care home beauty instruments, body massagers, female postpartum repair personal care, nail drying lamps, Hair curlers, and so on.

Q: What is Zeysun’s minimum order quantity for custom designs?
A: Our minimum order quantity for custom designs is 500-2000 pieces per style. Different styles will have different customized quantity requirements. We are also glad to provide customized samples for you to test the quality before placing a bulk order.

Q: Is it possible for me to add my logo to the products?
A: Yes, we offer a custom logo for you as per your requirements. l. Please advise your logo in advance.

Q: What is Zeysun’s sample policy and lead time?
A: We can provide a free sample for you, and you just need to pay the shipping cost. The process of creating a sample typically requires within 1 week.

Q: What is the production lead time?
A: Our production lead time depends on the order quantity and complexity of the design. Generally, it takes 25-35 days for production after the sample is approved.

Q: what are your payment terms?
A: Our payment terms are T/T, Western Union, Moneygram, PayPal, etc.

Q: Can I customize the colors?
A: Yes, we offer custom colors

Q: Is there a catalog available for Zeysun’s products?
A: Yes we have a list of all of the products including prices, please get in touch with us if you require

Q: Does Zeysun offer customization services for packaging?
A: Yes, we offer customization services for packaging. We can help you design and print custom packaging with your brand name and logo.

Q: Does Zeysun offer Forwarding services?
A: Yes, we offer forward shipping services for our products. We can deliver the products directly to your customers on your behalf.

Q: What is Zeysun’s warranty policy?
A: We offer a one-year warranty for all our products. If you encounter any defects or issues with your products within one year of purchase, please contact us to arrange for a repair or replacement.

Q: Does Zeysun offer discounts for bulk orders?
A: Yes, we offer discounts for bulk orders. The discount amount depends on the order quantity and the complexity of the design. Please contact us for more details.

Q: Can I visit Zeysun’s factory?
A: Yes, we are glad to welcome you to visit our factory. Kindly get in touch with us beforehand to schedule a visit.